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Reservation agent
TEKsystems Peoria, AZ
$42k-54k (estimate)
Full Time | Business Services Just Posted
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TEKsystems is Hiring a Reservation agent Near Peoria, AZ

Must Live Around Phoenix Area*

Description :

Resolves guest and member issues to satisfaction.

Will handle some calls involving angry or upset customers

Requires knowledge of Customer Relations, Reservations, and Rewards processes, policies and procedures.

Assists in retaining customers for the brand in order to provide future revenue for the members.

Candidates will train Mon-Fri for the first 5 weeks from 8 : 30am - 5 : 00pm and cannot miss ANY time during the initial 5 weeks.

Training will consist of both Reservations training as well as Customer Relations training.

Candidates can earn bonuses that will increase hourly wage $1 to $3 more per hour.

Skills :

call center, customer service, inbound calls, data entry

Top Skills Details :

call center, customer service, inbound calls, data entry

Additional Skills & Qualifications :

Candidate MUST live in Phoenix or surrounding area!

Must be able to type 25 wpm

Must have some customer service experience dealing with upset customers

Possess fluency in English Must have basic computer skills.

Successful candidates could come from Collections experience, Medicare contact center, or property experience

Experience Level : Intermediate Level

Intermediate Level

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-13

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$42k-54k (estimate)

POST DATE

05/13/2024

EXPIRATION DATE

08/10/2024

WEBSITE

teksystems.com

HEADQUARTERS

HANOVER, MD

SIZE

1,000 - 3,000

FOUNDED

1983

TYPE

Private

CEO

JAY ALVATHER

REVENUE

$3B - $5B

INDUSTRY

Business Services

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TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.

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The following is the career advancement route for Reservation agent positions, which can be used as a reference in future career path planning. As a Reservation agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservation agent. You can explore the career advancement for a Reservation agent below and select your interested title to get hiring information.

If you are interested in becoming a Reservation Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservation Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Reservation Agent job description and responsibilities

Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.

02/07/2022: Battle Creek, MI

Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.

04/11/2022: Jamestown, NY

Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.

04/14/2022: Newark, NJ

Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.

02/21/2022: Pensacola, FL

Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.

02/24/2022: Lima, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Reservation Agent jobs

Appointments provide the agents the opportunity to provide a higher level of service to their clients.

01/26/2022: Vallejo, CA

Some jobs offer their Reservation Agents bonuses or perks for reaching monthly or quarterly goals, while others may place a minimum requirement for their Reservation Agents to meet.

04/05/2022: Killeen, TX

Check on the availability of accommodations or transportation on a traveler's desired travel dates.

01/20/2022: Billings, MT

Tracks future room availability's on the basis of reservations.

03/15/2022: Springfield, IL

Provide support to customers who have already made a travel purchase by confirming, changing or canceling reservations.

04/10/2022: Jackson, MS

Step 3: View the best colleges and universities for Reservation Agent.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College