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Must Live Around Phoenix Area*
Description :
Resolves guest and member issues to satisfaction.
Will handle some calls involving angry or upset customers
Requires knowledge of Customer Relations, Reservations, and Rewards processes, policies and procedures.
Assists in retaining customers for the brand in order to provide future revenue for the members.
Candidates will train Mon-Fri for the first 5 weeks from 8 : 30am - 5 : 00pm and cannot miss ANY time during the initial 5 weeks.
Training will consist of both Reservations training as well as Customer Relations training.
Candidates can earn bonuses that will increase hourly wage $1 to $3 more per hour.
Skills :
call center, customer service, inbound calls, data entry
Top Skills Details :
call center, customer service, inbound calls, data entry
Additional Skills & Qualifications :
Candidate MUST live in Phoenix or surrounding area!
Must be able to type 25 wpm
Must have some customer service experience dealing with upset customers
Possess fluency in English Must have basic computer skills.
Successful candidates could come from Collections experience, Medicare contact center, or property experience
Experience Level : Intermediate Level
Intermediate Level
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-13
Full Time
Business Services
$42k-54k (estimate)
05/13/2024
08/10/2024
teksystems.com
HANOVER, MD
1,000 - 3,000
1983
Private
JAY ALVATHER
$3B - $5B
Business Services
TEKsystems is an IT consulting firm that offers DevOps, cloud enablement, data analytics and cybersecurity services to businesses.
The job skills required for Reservation agent include Customer Service, Call Center, Futures, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservation agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservation agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Reservation agent positions, which can be used as a reference in future career path planning. As a Reservation agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservation agent. You can explore the career advancement for a Reservation agent below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Reservation Agent.